Philadelphia · Homes, churches & small businesses
Tech trouble?
Call Gabe.
Honest tech help for every block. Computers, phones, Wi-Fi, scams and small-office security, at your home or remotely. Price first, every time.
Weekdays 5:30–9 PM · Saturdays 9 AM–3 PM · Reply within 4 hours
My promises to you
- Free 15-minute phone triage. Tell me what's wrong, get a price before any work.
- Fixed or it's free. If I can't fix it, you don't pay for my time. Same problem in 30 days? Fixed again free.
- I never ask for bank logins. You start every remote session yourself.
- Plain English. No jargon, and a written summary of what I did.
How it works
Three steps. No surprises.
Call or text
Tell me what's going on. The first 15 minutes on the phone are free, and sometimes that's all it takes.
Get the price first
You hear the price before I start. Fixed-price jobs stay fixed. Hourly work is quoted up front.
It gets fixed
Remotely or at your door. You get a short written summary, and if the same problem comes back within 30 days, I fix it free.
Home help
Popular fixes, flat prices
Remote means I connect to your computer over the internet while you watch. At home means I come to you. No travel fee anywhere in Philadelphia.
| Fix | Remote | At home |
|---|---|---|
| Virus or malware cleanupRemove it, check what it touched, lock it down. | $99 | $129 |
| Scam cleanup + account lockdownGot a fake "Microsoft" call or a pop-up? Clean the device, change passwords, turn on protection. | $99 | $129 |
| Slow computer tune-upStartup cleanup, updates, storage check. | $69 | $99 |
| New computer setup + moving your filesSet up, updates, your files and photos moved over. | — | $129 |
| Windows or Mac reinstall with backupYour files are backed up first. | $119 | $149 |
| Printer or Wi-Fi setup or fix | $49 | $79 |
| Phone or tablet setupGreat for seniors: big text, contacts, photos, video calls. | $49 | $69 |
| Email or account recovery | $49 | — |
| Backup for photos and documentsSo one dead computer never takes your memories with it. | $59 | $79 |
Remote help
Anything not on the flat-price list. 30-minute minimum, then billed in 15-minute steps.
At-home help
I come to you. 1-hour minimum. No travel fee in Philadelphia.
Home Help plan
Per household. For people who'd rather call Gabe than fight it alone.
- Unlimited quick questions by phone or text
- 10% off every fix
- Cancel any time
Prices for the work itself. Parts or software, if ever needed, are quoted separately and only with your OK. One discount per job.
Small offices, churches & nonprofits
Business IT & security
For offices of 1 to 25 people that don't have an IT department. Same promise: price first, plain English, and a written report.
Email protection
Right now, a scammer may be able to send email that looks like it came from you, to your own clients. I close that hole. Your email works exactly the same. About 2–4 weeks, done in stages so nothing breaks.
Security Check
A full review of your computers, accounts, Wi-Fi, backups and email, with a plain-English fix list ranked by what matters most.
- Up to 5 people: $499
- 6–15 people: $899
- 16–25 people: $1,299
Written security plan
Tax preparers and other offices that handle client data are required to keep one. Written for your office at $125/hr, with the total quoted before I start.
Monthly support plans
Business Essentials
Help desk by phone, text and remote, updates kept current, and a person who knows your setup.
Rowhome Secure
Everything in Essentials, plus security monitoring, backup checks, account protection and a quarterly check-in. 3-user minimum.
| Project or rate | Price |
|---|---|
| Microsoft 365 setup and lockdownAccounts, sign-in protection, sharing settings done right. | $750 |
| Domain + professional email setupyou@yourbusiness.com instead of a Gmail address. | $99 |
| Business hourly rate | $95/hr |
| Emergency responseHacked account, ransomware, a breach: when it can't wait. | $150/hr |
| Office or desk move, same buildingUnplug, label, reconnect and test every workstation. 3-workstation minimum. | $129/workstation |
| Office relocation, new buildingPlanning visit ($350) required. Internet and network cutover from $450. Printers $79 each. 50% deposit. | $159/workstation |
Churches and nonprofits save 15% on labor: $81/hr instead of $95, and $38/user instead of $45 on Business Essentials.
Websites
A website that's yours
Built for your business, on your own domain, fast on phones, and you own it. No template you have to fight with, no locked-in monthly builder.
Sample styles for illustration. Your site is designed around your business, your colors and your words.
Starter site
One page with everything people need to find and choose you.
- Who you are, services, prices, hours
- Click-to-call, map, contact info
- Looks right on phones
- Set up on your own domain
Business site
A complete site for a business that's growing.
- Up to 5 pages
- Contact form that comes to your email
- Google Business Profile set up
- Basic search setup so people find you
- Security and speed settings done right
Site Care
So the site never goes stale or gets broken into.
- Small text and photo updates
- Backups and security checks
- Domain and renewals watched for you
- One person to call
Your domain costs about $10–20 a year, paid directly to the registrar in your name, so you always own it.
How I compare
What you get for the money
Somebody can always do it cheaper. Here's what the price actually buys.
| Job | Rowhome Tech | Big-box store | Typical hourly tech |
|---|---|---|---|
| Virus removal | $99 remote · $129 at home | $149.99 | Hourly, about $45–90/hr |
| New computer setup + files moved | $129 at your home | $199.99 in-home | Hourly |
| Backup setup | $59 remote · $79 at home | $99.99 | Hourly |
| Price before work | Always | Yes | Varies |
| Same person every time | Yes, Gabe | Not guaranteed | Varies |
Websites, first-year cost
| Option | First year | Who does the work |
|---|---|---|
| Do-it-yourself builder (Wix, Squarespace) | About $200–350 in plan fees | You do: writing, design, setup, fixes |
| Rowhome Tech Starter site | About $460 with domain | I build it; you own it |
| Rowhome Tech Business site | About $1,210 with domain | I build it; you own it |
| Freelancer | About $1,100–6,800 | Varies widely |
| Agency | About $6,200–27,000 | A team, at agency prices |
What "cheaper" often leaves out
- Backing up your files before touching anything
- Checking what the virus or scammer already got into
- Changing the passwords that were exposed
- A written summary you can keep
- Someone who picks up when it happens again
The honest trade-off
- I'm one person, not a 24/7 call center
- Evenings and Saturdays, with a reply within 4 hours
- For true emergencies, I respond as fast as I can
- What you get: the same person, who knows your setup and tells you the truth
Competitor prices are published prices as of October 2026 and can change: big-box figures from Best Buy Geek Squad's service pages; hourly range is Thumbtack's national average; builder figures from Wix and Squarespace annual plans; freelancer and agency ranges from published industry pricing guides.
Discounts
10% off, for the people who hold it down
One discount per job. Churches and nonprofits get 15% off business labor instead.
for every block.
Rowhome Tech · Philadelphia · Est. 2026
Who you're calling
I'm Gabe.
I'm a Philadelphia IT professional and U.S. Air Force veteran with 7+ years of supporting hospitals and businesses. I started Rowhome Tech because I watched too many people, a lot of them seniors, get overcharged, talked down to, or scammed.
So I keep it simple:
- You hear the price before I touch anything.
- I explain what I did in plain English.
- I never ask for your bank logins, and I never call you out of the blue about a "virus."
- If I can't fix it, you don't pay for my time.
Questions
Good questions, straight answers
How does remote help work? Is it safe?
You open a secure screen-sharing link that you start yourself, and you watch everything I do. You can end it any time with one click. I never ask for bank or credit-card logins. If anyone else calls you saying they're "tech support," hang up and call me.
What if you can't fix it?
Then you don't pay for my time. If the same problem comes back within 30 days, I fix it again for free.
How do I pay?
By check or Cash App ($RowhomeTech), after the work is done. Always check that the name shows Rowhome Tech before you send. For larger business projects, the payment terms are written into our agreement before any work starts, so there are never surprises.
Do you charge for travel?
No travel fee anywhere in Philadelphia. Outside the city, ask and I'll tell you up front.
What are your hours?
Weekdays 5:30–9 PM and Saturdays 9 AM–3 PM. Call or text any time, and you'll hear back within 4 hours during those hours.
Do you look at my files or photos?
No. I only touch what the job needs, and everything I see stays private. Business clients get a written confidentiality agreement.
Is this a scam call? Someone said my computer has a virus.
Real companies, including Microsoft and Apple, don't call you about viruses. Don't let them connect, don't pay with gift cards, and don't give them codes. If you already did, call me: Scam cleanup + account lockdown is $99 remote.
Do you work with churches?
Yes. Churches and nonprofits get 15% off business labor. I help with Wi-Fi that keeps guests separate from the office, livestream setups, email protection, and "the pastor needs gift cards" scam training for members.
When you reach out, tell me:
Or fill out the online request form. You'll get a ticket number right away.
- What device it is (computer, phone, printer, Wi-Fi)
- What's happening, or a photo of the error
- Whether you want remote help or a visit
- The best time to call you back
The first 15 minutes on the phone are free, and you'll get a price before any work starts.